Payment Policy

Last Updated: October 5, 2026

At Farzey, we prioritize your online security by offering reliable, efficient, and encrypted payment solutions to ensure a smooth checkout experience. All payments are verified and processed in real time when your order is placed.

Accepted Payment Options

We support a variety of payment methods for customers residing in the United States:

  • Credit & Debit Cards: Visa, Mastercard, American Express
  • Digital Express Wallets: Apple Pay, Google Pay

Currency & Pricing

All transactions conducted through Farzey are processed exclusively in USD ($ - United States Dollar). If you are using a payment method issued outside of the US, your financial institution may assess currency conversion rates or international transfer fees.

Security Framework & Data Encryption

Protecting your financial data is our highest priority. Our entire checkout interface is secured using industry-standard SSL (Secure Sockets Layer) 256-bit encryption technology. This ensures your payment credentials and personal details remain completely private and safe.

Furthermore, Farzey is fully compliant with the Payment Card Industry Data Security Standard (PCI-DSS). We do not collect, store, or view full payment card numbers on our internal systems. All transactions are securely handled by certified tier-1 payment gateway providers.

Transaction Confirmation

Once your payment is approved, an automated transaction receipt and order confirmation will be delivered to your email address. This serves as verification that your order has been successfully placed and queueing for processing. If you do not observe this email in your primary inbox within 24 hours, please verify your promotional or spam folders, or get in touch with us at info@farzey.com.

Payment Troubles & Declined Charges

In the event that your payment cannot be completed, please verify that:

  • The card account number, expiration date, and CVV code were entered correctly.
  • The billing address provided matches the official address registered with your card carrier.
  • Sufficient funds or credit limit exist on the payment account.

If payment issues persist, we advise reaching out directly to your card-issuing bank or financial institution. You may also contact our customer care desk at info@farzey.com for further guidance.

Billing Concerns & Dispute Resolution

If you notice an unexpected billing discrepancy or unauthorized charge related to Farzey, please reach out to our team immediately. We investigate all payment inquiries promptly and work directly with customers to resolve billing issues fairly and quickly.

Contact information

Any questions or just like to talk to us? Please don't hesitate to contact us via:

Customer Service (Opening Hours):

  • Monday - Friday:  09:00 - 18:00 (EST)
  • Saturday and Sunday:  10:00 – 16:00 (EST)